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Frequently Asked Questions

  • Can I use any image to create a 3D crystal ?
    Yes , you can as long as the resolution is sufficient and it's not over exposed etc. If you are not sure of the image please email it to us and we will get back to you.
  • Can we work off a printed image to create a crystal ?
    Yes we can , please bring the image over or scan and email it to us if you have access to a scanner . It is best to avoid taking a picture of a framed image as the glare may distort the image.
  • How long does it take ?
    For a Crystal - about 3 - 5 working days , Passport photos - within the hour ( mostly within minutes ) , Mugs - within a few hours or a day , Photo Prints - depends on the quantity, Wooden or slate items about 3 days - please phone or email for more details
  • Email orders
    You can email the order over with your contact details and we will get in touch with you and post the order to most UK postal code areas.
  • Deposit Requirement
    As most of our products are customised and made to order we do require a full deposit when the order is placed and confirmed.
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